Terms & Conditions

The rules that keep Next Knock safe, fair, and dependable for students, hosts, and managers.

Effective date: May 1, 2026. These terms explain how accounts, listings, bookings, messages, reviews, and platform content should be used across Next Knock.

1. Acceptance of terms

By using Next Knock, you agree to these Terms and Conditions, our Privacy Policy, and any reasonable platform rules published on the website.

2. Platform purpose

Next Knock helps students discover hostel seats and private rooms, while owners and dorm managers can publish, manage, and update accommodation listings for live booking activity.

3. Accounts and access

Users must provide accurate information, keep account access secure, and use the correct student or host portal for their role. You are responsible for activity that takes place through your account.

4. Student responsibilities

Students must submit honest booking requests, communicate respectfully, and avoid misleading reviews, false reports, harassment, or misuse of saved searches, chat, or booking tools.

5. Host responsibilities

Owners and accommodation managers must keep listing details, room types, seat counts, prices, rules, amenities, map locations, and photos accurate and up to date.

6. Listings and public content

Listing descriptions, images, prices, and accommodation details may appear publicly so students can compare options. Users should upload only content they own or are authorized to share.

7. Bookings and approvals

Next Knock supports booking requests, approvals, rejections, and availability tracking, but users remain responsible for checking final room details, policies, and move-in arrangements before confirming an accommodation decision.

8. Messages, reviews, and reports

Platform messages, ratings, reviews, and safety reports must stay lawful, respectful, and relevant. Next Knock may moderate, limit, or remove content that is abusive, deceptive, unsafe, or harmful.

9. Prohibited conduct

Users must not impersonate others, upload malicious files, attempt fraud, scrape content without permission, bypass access controls, abuse platform communications, or interfere with other users or listings.

10. Availability and updates

We may update, improve, pause, or limit parts of the service at any time. We do not guarantee that every feature, message, booking response, or listing will always be available without interruption.

11. Intellectual property

The Next Knock platform, branding, interface, and original materials remain protected by applicable intellectual property laws. Users may not reproduce or resell platform content beyond permitted use.

12. Limitation of liability

To the extent allowed by law, Next Knock and its operators are not liable for indirect or consequential losses related to listing accuracy, booking outcomes, communication delays, account misuse, or service interruptions.

13. Changes to these terms

These Terms and Conditions may be updated when the product, legal requirements, or platform operations change. Continued use of Next Knock after updates means you accept the revised version.

14. Contact

Questions about these terms, account issues, reports, or legal requests should be directed to the support or contact details published on the website.